Transparency and Trust
Explore our comprehensive policies designed to ensure a smooth, secure, and professional experience for every homeowner we partner with.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. When you share details like your name, email, phone number, or project requirements for consultations or quotes, we use industry-standard security measures to safeguard your data. We do not sell your information to third parties. Your data is collected only for communication, project consultation, and service delivery, with your consent.
Terms of Service
When you choose Dreemofy for interior design, modular installations, or 3D visualization services, you agree to our terms of service.
Detailed Terms
Providing accurate project details and timely feedback during design phases.
Understanding that services or pricing may change with prior notice to active clients.
Using our platform and services responsibly.
10-Year Warranty Policy
We stand by our quality. Dreemofy offers a 10-year warranty on all modular furniture units — including kitchens, wardrobes, and storage units. This warranty covers manufacturing defects, hardware failures, and material issues under normal usage conditions. It excludes damages due to misuse or external causes. A detailed warranty certificate is provided upon project completion.
Cancellation & Refund Policy
We understand that plans can change. Cancellations made within 48 hours of booking are eligible for a full refund. For projects in the design phase, a partial refund may be issued minus the design consultation fee. Once production begins on modular units, cancellations are not eligible for refunds. All refund requests must be submitted in writing to our support team.
Detailed Terms
Full refund if cancelled within 48 hours of booking.
Partial refund (minus design consultation fee) if cancelled during design phases.
No refund once production begins on modular units.
Project Execution Policy
We aim to complete projects within 45 days once designs are finalized and the site is ready. During production and installation, we conduct rigorous quality checks to ensure precision and durability. In rare cases, timelines may adjust due to civil or supply-chain constraints, but we’ll communicate changes proactively.
Still have concerns?
If you have any specific questions about our policies or how we work, feel free to get in touch with our team.














